Returns
Want to return a product? No problem!
Within 14 days of receiving your order, you may exercise your right to withdraw from the purchase agreement and return the products without providing a reason.
How to do it?
How to withdraw from the agreement:
STEP 1
Fill out the form
https://www.healthlabs.care/en_return-form-health-labs-care.pdf
STEP 2
Send us the form
Send the completed and signed form to us:
by email to the following address:
by mail and place the printed and completed form in the shipping box
STEP 3
Return the products
Send back the ordered products to the following address:
Rzeszów, Podkarpackie
Eco Glow
ul. Krynicka 5/13
35-505 Rzeszów
Poland
When will I receive my refund?
You will be refunded no later than 14 days after we have received and positively verified your return.
How will I receive my refund?
You will receive the refund via the same payment method that was used for your initial purchase or another method requested in the return form.
If you paid the courier on delivery, you will receive your refund to the account number provided in the return form.
Important!
- the refund includes the value of the returned products and the shipping cost based on the cheapest available option
- you pay for the return shipment — we are unable to accept parcels sent using the cash on delivery option
- you can only return unopened products